Hiring! Entry Level Enteral Fax Coordinator
- 5 hours ago
- 3 min read
If you’re a mom looking for a full-time work-from-home job with benefits, this opportunity with CVS Health might be worth a look. CVS Health is one of the biggest names in healthcare, and this position is completely remote, so you can work from home without commuting to an office every day. You’ll need a quiet place to work and reliable high-speed internet, and the schedule is 40 hours a week. The good news is that this is a full-time position with a benefits package included.
The job is for an Enteral Fax Coordinator, which sounds more complicated than it really is! Your main job is to review information that comes in about patients and make sure it gets to the right team for follow-up. You’ll look at patient requests, document important information, answer questions about enteral nutrition services, and help coordinate orders. You’ll also work with other CVS Health team members when there are product backorders or shipping issues that need to be sorted out.
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This could be a nice fit for a mom who is organized, detail-oriented, comfortable working independently, and good at communicating with people. Since you’ll be dealing with patient information, you’ll need to be professional and careful with details, but you don’t necessarily need to be working directly with patients face-to-face. If you’re looking for a stable remote position with a well-known healthcare company, a full-time schedule, and benefits, this one could definitely be worth checking out.
Role Overview
Position Summary
You will…
* Identify and triage various patient information from referral sources, the COOR2 fax triage, a specific mailbox in outlook or several different portals to the appropriate teams within the ENC for accurate patient follow up. The information will be used to either create a new account or upload the needed information to an existing patient account.
* Assess patient needs and document referral requests for coordination of care.
* Provide information pertaining to enteral nutrition services to applicable departments in order to bring a patient on service with Coram.
* Coordinate with the ENC Operations Support Team (Dietitian Team) to determine which items are on backorder and appropriate alternatives. Contact the patient directly to discuss details on backordered items, alternative items, and ship the orders to the patients.
*You must be able to work in a fast-paced environment and know when to pivot to accomplish tasks.
*You must be able to use your customer service training to be empathetic, patient, and communicate clearly and concisely both written and verbally.
* Training will occur virtually
* Position is fully remote – quiet working station, and high speed internet access is required
This is a full-time, permanent, benefited position and is NOT through an agency.
(If this job is taken, keep reading for more positions)
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