Autism Advocacy Organization is Hiring: Remote
- 4 hours ago
- 3 min read
The Center for Autism and Related Disorders (CARD) is a nation-wide, mission-driven organization focused on helping individuals with autism live their best lives through individualized treatment and support. The organization is currently hiring a fully remote Admissions Liaison.
In this role, you would be one of the first points of contact for families interested in CARD's services, answering questions, helping families understand the enrollment process, handling referrals, and making sure new patients have the information and resources they need.
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The Job Listing:
The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team.
As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives. CARD offers a dynamic work environment where your talents and skills will be valued and rewarded.
The Center for Autism and Related Disorders (CARD) is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism.
With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives.
Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.
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Job Description: Admissions Liason
POSITION OVERVIEW:
The Admissions Liaison is an integral part of the Admissions Department and serves as the primary liaison between CARD and potential CARD patients. Admissions Liaisons are expected to answer a high volume of incoming calls stemming from the CARD Admissions hotline in addition to inquiries from the Admissions Portal.
Each inquiry should be handled in an efficient and effective manner answering questions, providing general information, and guiding them through the enrollment process. The Admissions Liaison is also responsible for the issuing and collection of CARD’s enrollment packet & assisting families with understanding the details of their benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Represent CARD policy enthusiastically
Represent CARD professionally and ethically to internal and external stakeholders
Maintain confidentiality in all aspects of client, staff, and CARD information
Create and modify documents using Microsoft Word, Excel, and PowerPoint
Work effectively with management
Handle incoming phone calls via our Admissions call center, and provide guidance to families going through the admissions process
Communicate and maintain positive relationships with CARD clients, local and corporate clinical staff, and local and corporate operations team
Effectively manage and handle direct insurance referrals
Provide exceptional communication and outreach to potential clients and guide them through the admissions process
Keeps accurate records of customer interactions, process customer accounts and file documents
Communicate and maintain positive relationships with CARD clients, local and corporate clinical staff, and local and corporate operations team
Responsible for sending emails and resources to all new patients and adhere to New Patient Resource timeline
Ensure intake process is completed in a timely manner
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