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Hiring: Remote Customer Service for Pediatric Company

  • 4 hours ago
  • 2 min read

From the company:


Blueberry's Mission:


Our mission is to turn every family’s living room into their own personal pediatric urgent care. We combine home exam kits, concierge-like access, and AI-enabled Pediatricians to provide affordable and near-instant clinic-level care, 24/7. We believe every child deserves access to top-quality healthcare.


We’ve proven that by drastically improving access and turning healthcare into a consumer-grade experience, we drive better health outcomes for children and families while dramatically reducing medical costs for parents and health plans (up to 50% reduction in ED costs).


We are a mission and values driven company. Our core values are: We Champion The Mission;

We Get Things Done; We Do The Right Thing; We Care For People; We Focus On Family; We Improve By Learning. 🫐 💙


You can view more about our values HERE.


Who You Are:


  • You are a team player. You acknowledge that we win as a team and are willing to step in and help, even if it’s inconvenient!

  • You are an optimist. You demonstrate a positive attitude and see challenges as opportunities to learn and grow

  • You are flexible and are willing to adapt to adjustments to shift schedules

  • You are organized in the way you manage your workload in order to deliver meaningful results

  • You are willing to work nights and weekends

  • You are a strong communicator both verbally and in writing

  • You are a self-starter. You understand that working remotely is a privilege and you are committed to making high contributions to the team

  • You are coachable. You are open to being coached by all members of the team, not just leadership


What You’ll Own:


  • Support patients and doctors across phone, email, and chat channels

  • Resolve questions efficiently while ensuring a clear, professional experience

  • Follow established workflows and processes to ensure consistency and accuracy


Why join Blueberry?


  • 100% remote role

  • Structured scheduling with consistent evening and weekend coverage (including alternating weekends)

  • Mission-driven company focused on improving healthcare access


Has this job filled? Browse open listings here: https://www.blueberrypediatrics.com/careers?


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